Quality
In today's world, remarkable developments concerning information, technology and communication have made globalization in world trade possible to the full extent. Widening of the scope and limits of industry-specific competitiveness has made customers more conscious and knowledgeable than ever and has maximized their expectations. For this reason, organizations that cannot keep up with the speed of change and change itself will have major difficulties to survive. That is why the implementation of the Quality Management System, which encompasses all stages from design top production, marketing and after-sales services, and aims at continuous improvement, has become an indispensable condition. At this point, Quality System Standards of ISO 9000 have become the international standard drawing great interest with a broad application area since it was first published in 1987. This has demonstrated how to set up, document and maintain an effective management system. ISO 9001; A standard that defines the conditions for quality management systems and constitutes the basis for certification. The aim of ISO 9001, which is mainly a control mechanism; is to reduce or eliminate errors or defects that occur, and more importantly, to prevent the ones that may occur.